How do we check if earthlink.net is down?
1) We check the earthlink.net server to see if it is responding and we do this from a region
closest to you. This test we perform simulates what an actual web browser (e.g. Safari, Chrome,
Firefox) would do when trying to visit the website.
2) We determine if the earthlink.net server is returning an error message that indicates some
sort of problem. These types of errors generally mean that a visitor -- you -- would also have
trouble using or visiting the service.
3) We return the results of our test from our servers and let you know if earthlink.net is up or down.
Coming soon - We are working on a new feature that will enable you to report problems and
errors with earthlink.net
directly from this website. You will also be able to view what other earthlink.net users are
reporting and see past issues and outages.