I've never had an issue with my account, I host a ton of WordPress sites on it plus a few minor email forwarders. I don't think I've ever had downtime, and they keep WP up to date for me. The couple times I used support it was fast and super friendly.
Your Chat facility is outstanding. Not only does it work 24/7 but also has the advantage of the transcript being mailed to the user. Excellent facility.
The helpfulness and technical abilities of every single representative I have dealt with has been outstandingly good.
I am a newbie regarding websites and website hosting ane cant express how much better you guys are than my previous hosts – GoDaddy.
Their support is outstanding. I recently dealt with a tech support representative. He took the time to diligently review and answer the many questions I had. After making multiple changes to my various hosting accounts, he made some recommendations that will help me make some of the changes myself in the future.
After working with several hosting companies over the years I have never found a company like Siteground. They are always willing to help me with my problems and I have never been on the phone or in chat for more than 20 minutes to get my issue resolved. Which is more than I can say for any of their competitors. We use the WordPress hosting and my sites are lightning fast and always backed up. Which again is more than I can say for other hosting companies. I truly recommend them!