Is American Express down?
Checking if American Express is down or it is just you...
What problems are you having with American Express?
Click the button below that most closely represents the problem you are having.
American Express's website is located at americanexpress.com and their official Twitter account is @americanexpress.
Recent American Express Outages
Any outages listed below are localized to a specific geographic area, so it is possible that the outage only affected a certain portion of the website's traffic or visitor's on a specific network provider.
| Date | Outages | Country | Issue |
|---|---|---|---|
| Loading outage data... | |||
How do we check if American Express is down?
1) We check the American Express server to see if it is responding and we do this from a region
closest to you. This test we perform simulates what an actual web browser (e.g. Safari, Chrome,
Firefox) would do when trying to visit the website.
2) We determine if the American Express server is returning an error message that indicates some
sort of problem. These types of errors generally mean that a visitor -- you -- would also have
trouble using or visiting the service.
3) We return the results of our test from our servers and let you know if American Express is up or down.
Coming soon - We are working on a new feature that will enable you to report problems and
errors with American Express
directly from this website. You will also be able to view what other American Express users are
reporting and see past issues and outages.
What problems are you having with American Express?
Let other American Express users know what problem you are having with the service, app, or website.