Is Charter down?

Checking if Charter is down or it is just you...

What problems are you having with Charter?

Click the button below that most closely represents the problem you are having.

Charter's website is located at

Recent Charter Outages

Any outages listed below are localized to a specific geographic area, so it is possible that the outage only affected a certain portion of the website's traffic or visitor's on a specific network provider.
Date Outages Country Issue
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How do we check if Charter is down?

1) We check the Charter server to see if it is responding and we do this from a region closest to you. This test we perform simulates what an actual web browser (e.g. Safari, Chrome, Firefox) would do when trying to visit the website.

2) We determine if the Charter server is returning an error message that indicates some sort of problem. These types of errors generally mean that a visitor -- you -- would also have trouble using or visiting the service.

3) We return the results of our test from our servers and let you know if Charter is up or down.

Coming soon - We are working on a new feature that will enable you to report problems and errors with Charter directly from this website. You will also be able to view what other Charter users are reporting and see past issues and outages.

What problems are you having with Charter?

Let other Charter users know what problem you are having with the service, app, or website.