Is Genshin Impact down?

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What problem are you having with Genshin Impact?

To submit your report, click the button below that most closely represents the problem you are having.

Recent Genshin Impact Outages

The five most recent outages below are based on visitor reports. Some outages may only have affected a portion of Genshin Impact users. All timestamps are displayed in the time zone set on your computer or device.
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How do we check if Genshin Impact is down? We determine if a website or app is down based primarily on visitor reports, from people like you. This often lets us detect a problem with Genshin Impact before they have publicly posted about that outage to their users.

When you submit a report using the buttons at the top of this page, our system combines them and determines if they indicate a problem with Genshin Impact.

Genshin Impact Comments

Let other Genshin Impact users know what problem you are having with the service, app, or website.