How do we check if Genshin Impact is down?
1) We check the Genshin Impact server to see if it is responding and we do this from a region
closest to you. This test we perform simulates what an actual web browser (e.g. Safari, Chrome,
Firefox) would do when trying to visit the website.
2) We determine if the Genshin Impact server is returning an error message that indicates some
sort of problem. These types of errors generally mean that a visitor -- you -- would also have
trouble using or visiting the service.
3) We return the results of our test from our servers and let you know if Genshin Impact is up or down.
Coming soon - We are working on a new feature that will enable you to report problems and
errors with Genshin Impact
directly from this website. You will also be able to view what other Genshin Impact users are
reporting and see past issues and outages.
What problems are you having with Genshin Impact?
Let other Genshin Impact users know what problem you are having with the service, app, or website.