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How do we check if TurboTax is down?
We determine if a website or app is down based on a combination of visitor reports, from people like you, and our own internal server checks. This often lets us detect a problem with TurboTax before their users have been notified about the outage or problem.

When you submit a problem report, our system combines these reports from all of our visitors and automatically determines if it indicates a problem or outage with TurboTax.

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