How do we check if state.gov is down?
1) We check the state.gov server to see if it is responding and we do this from a region closest to you. This test we perform simulates what an actual web browser (e.g. Safari, Chrome, Firefox) would do when trying to visit the website. 2) We determine if the state.gov server is returning an error message that indicates some sort of problem. These types of errors generally mean that a visitor -- you -- would also have trouble using or visiting the service. 3) We return the results of our test from our servers and let you know if state.gov is up or down. Coming soon - We are working on a new feature that will enable you to report problems and errors with state.gov directly from this website. You will also be able to view what other state.gov users are reporting and see past issues and outages.